{"id":1878,"date":"2026-04-30T11:00:09","date_gmt":"2026-04-30T09:00:09","guid":{"rendered":"https:\/\/www.nard-intelligence.net\/servicenow-services\/servicenow-managed-services\/"},"modified":"2026-05-11T15:45:56","modified_gmt":"2026-05-11T13:45:56","slug":"services-manages-servicenow","status":"publish","type":"page","link":"https:\/\/www.nard-intelligence.net\/fr\/servicenow-services-nard\/services-manages-servicenow\/","title":{"rendered":"Services Manag\u00e9s ServiceNow"},"content":{"rendered":"<p>[vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb el_class=\u00a0\u00bbbg_10&Prime; css=\u00a0\u00bb.vc_custom_1770199772158{padding-bottom: 70px !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2&Prime;][vc_column_text el_class=\u00a0\u00bbnew_txt\u00a0\u00bb]<\/p>\n<h1>Services Manag\u00e9s ServiceNow<\/h1>\n<p class=\"red\">Maximisez la valeur de votre plateforme ServiceNow gr\u00e2ce \u00e0 des services manag\u00e9s experts<\/p>\n<p>Confier votre plateforme ServiceNow \u00e0 des sp\u00e9cialistes garantit une performance, une stabilit\u00e9 et une \u00e9volution continues.<\/p>\n<p>Nos Services Manag\u00e9s assurent une supervision permanente, une optimisation, un support technique, la gestion des mises \u00e0 niveau et un accompagnement expert, afin que votre plateforme continue de d\u00e9livrer une valeur m\u00e9tier mesurable.<\/p>\n<p>Nous op\u00e9rons comme une extension de votre \u00e9quipe, en veillant \u00e0 ce que votre environnement reste s\u00e9curis\u00e9, efficace et align\u00e9 sur les bonnes pratiques.[\/vc_column_text]<div class=\"cz_gap clr \" style=\"height: 5px\"><\/div><div id=\"cz_27618\" class=\"cz_27618 cz_2_btn btns custom_link exp_call\"><div class=\"cz_2_btn_sep style1\"><i><span>OR<\/span><\/i><\/div><a class=\"cz_btn btn2\"  href=\"\/contact\"><strong>R\u00e9servez un appel avec un expert<\/strong><\/a><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime;]<div id=\"cz_21336\" class=\"cz_21336 cz_image\"><div class=\"\"><div class=\"cz_image_in\"><div class=\"cz_main_image cz_\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"502\" src=\"https:\/\/www.nard-intelligence.net\/wp-content\/uploads\/2026\/03\/servicenow-Managed-Services.webp\" class=\"attachment-full\" alt=\"servicenow-Managed-Services\" srcset=\"https:\/\/www.nard-intelligence.net\/wp-content\/uploads\/2026\/03\/servicenow-Managed-Services.webp 650w, https:\/\/www.nard-intelligence.net\/wp-content\/uploads\/2026\/03\/servicenow-Managed-Services-300x232.webp 300w, https:\/\/www.nard-intelligence.net\/wp-content\/uploads\/2026\/03\/servicenow-Managed-Services-600x463.webp 600w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"cz_gap clr \" style=\"height: 35px\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=\u00a0\u00bbnew_txt center\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1778149170565{margin-bottom: 0px !important;}\u00a0\u00bb]<\/p>\n<h2>Notre approche des Services Manag\u00e9s<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=\u00a0\u00bbprocess_txt\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/3&Prime; css=\u00a0\u00bb.vc_custom_1517241834483{padding-right: 0px !important;}\u00a0\u00bb]<div id=\"cz_59623\" class=\"cz_59623 cz_process_road cz_road_cr cz_road_icon_rhombus\"><i><span>1<\/span><\/i><div class=\"cz_process_road_a\"><\/div><div class=\"cz_process_road_b\"><\/div><\/div><div id=\"cz_37271\" class=\"cz_37271 cz_title clr cz_title_pos_inline\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><h3>\u00c9valuation de la plateforme et planification des services<\/h3>\n<div>Nous commen\u00e7ons par un examen d\u00e9taill\u00e9 de votre environnement ServiceNow, de vos configurations, sch\u00e9mas d&rsquo;utilisation et risques op\u00e9rationnels. \u00c0 partir de l\u00e0, nous d\u00e9finissons un plan de service structur\u00e9 align\u00e9 sur vos priorit\u00e9s techniques et objectifs m\u00e9tier.<\/div>\n<\/div><\/div><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime; css=\u00a0\u00bb.vc_custom_1517241848634{padding-right: 0px !important;padding-left: 0px !important;}\u00a0\u00bb]<div id=\"cz_42933\" class=\"cz_42933 cz_process_road cz_road_lr cz_road_icon_rhombus\"><i><span>2<\/span><\/i><div class=\"cz_process_road_a\"><\/div><div class=\"cz_process_road_b\"><\/div><\/div><div id=\"cz_100322\" class=\"cz_100322 cz_title clr cz_title_pos_inline\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><h3>Optimisation et mise en place de la gouvernance<\/h3>\n<div>Nos experts mettent en place la gouvernance, le r\u00e9glage des performances, les am\u00e9liorations de configuration et les contr\u00f4les de bonnes pratiques pour stabiliser et am\u00e9liorer les op\u00e9rations de votre plateforme.<\/div>\n<\/div><\/div><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime; css=\u00a0\u00bb.vc_custom_1517241853934{padding-left: 0px !important;}\u00a0\u00bb]<div id=\"cz_14903\" class=\"cz_14903 cz_process_road cz_road_tl cz_road_cl cz_road_icon_rhombus\"><i><span>3<\/span><\/i><div class=\"cz_process_road_a\"><\/div><div class=\"cz_process_road_b\"><\/div><\/div><div id=\"cz_21561\" class=\"cz_21561 cz_title clr cz_title_pos_inline\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><h3>Supervision continue et support expert<\/h3>\n<div>Nous fournissons une supervision proactive et un support r\u00e9actif pour d\u00e9tecter, pr\u00e9venir et r\u00e9soudre rapidement les probl\u00e8mes, en assurant la continuit\u00e9 de la plateforme et la satisfaction des utilisateurs.<\/div>\n<\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"cz_gap clr \" style=\"height: 90px\"><\/div>[\/vc_column][\/vc_row][vc_row content_placement=\u00a0\u00bbmiddle\u00a0\u00bb el_class=\u00a0\u00bbhalf_dark\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2&Prime; el_class=\u00a0\u00bbdark_section_2&Prime;][vc_column_text el_class=\u00a0\u00bbnew_txt\u00a0\u00bb]<\/p>\n<h2>Ce que vous gagnez<\/h2>\n<p>Avec les Services Manag\u00e9s, votre plateforme ServiceNow n&rsquo;est pas seulement maintenue, elle est continuellement am\u00e9lior\u00e9e. Vous b\u00e9n\u00e9ficiez de : r\u00e9solution plus rapide des incidents, mises \u00e0 niveau contr\u00f4l\u00e9es et s\u00e9curis\u00e9es, alignement continu sur les bonnes pratiques.<\/p>\n<p>Vous b\u00e9n\u00e9ficiez de :[\/vc_column_text]<ul id=\"cz_67607\" class=\"cz_67607 cz_stlylish_list clr cust_i\"><li class=\"clr\"><div class=\"cz_sl_icon\"><i class=\"fa fa-check mr8\"><\/i><\/div><div><span>R\u00e9solution plus rapide des incidents<\/span><\/div><\/li><li class=\"clr\"><div class=\"cz_sl_icon\"><i class=\"fa fa-check mr8\"><\/i><\/div><div><span>Mises \u00e0 niveau contr\u00f4l\u00e9es et s\u00e9curis\u00e9es<\/span><\/div><\/li><li class=\"clr\"><div class=\"cz_sl_icon\"><i class=\"fa fa-check mr8\"><\/i><\/div><div><span>Alignement continu sur les bonnes pratiques<\/span><\/div><\/li><\/ul><div class=\"cz_gap clr \" style=\"height: 20px\"><\/div>[vc_column_text]<strong>Cela permet \u00e0 vos \u00e9quipes internes de se concentrer sur les initiatives strat\u00e9giques plut\u00f4t que sur la maintenance de la plateforme.<\/strong>[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime; el_class=\u00a0\u00bbpadd_bloc\u00a0\u00bb][vc_column_text el_class=\u00a0\u00bbnew_txt\u00a0\u00bb]<\/p>\n<h2>Pourquoi externaliser la gestion de la plateforme ServiceNow<\/h2>\n<p>D\u00e9l\u00e9guer les op\u00e9rations de la plateforme \u00e0 des experts certifi\u00e9s vous donne acc\u00e8s \u00e0 une connaissance approfondie de ServiceNow et \u00e0 des m\u00e9thodes op\u00e9rationnelles \u00e9prouv\u00e9es, sans le co\u00fbt et la complexit\u00e9 de constituer une grande \u00e9quipe interne.<br \/>\nLes r\u00e9sultats typiques incluent : am\u00e9lioration des performances de la plateforme, baisse des co\u00fbts op\u00e9rationnels, r\u00e9duction des risques et des temps d&rsquo;arr\u00eat, satisfaction utilisateur accrue.<\/p>\n<p><strong>Les r\u00e9sultats typiques incluent :<\/strong>[\/vc_column_text]<ul id=\"cz_77345\" class=\"cz_77345 cz_stlylish_list clr cust_i\"><li class=\"clr\"><div class=\"cz_sl_icon\"><i class=\"fa fa-check mr8\"><\/i><\/div><div><span>Performance de la plateforme am\u00e9lior\u00e9e<\/span><\/div><\/li><li class=\"clr\"><div class=\"cz_sl_icon\"><i class=\"fa fa-check mr8\"><\/i><\/div><div><span>Co\u00fbts op\u00e9rationnels r\u00e9duits<\/span><\/div><\/li><li class=\"clr\"><div class=\"cz_sl_icon\"><i class=\"fa fa-check mr8\"><\/i><\/div><div><span>Risque et temps d\u2019arr\u00eat r\u00e9duits<\/span><\/div><\/li><li class=\"clr\"><div class=\"cz_sl_icon\"><i class=\"fa fa-check mr8\"><\/i><\/div><div><span>Satisfaction utilisateur accrue<\/span><\/div><\/li><\/ul>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"cz_gap clr \" style=\"height: 90px\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb1\/2&Prime;][vc_column_text el_class=\u00a0\u00bbnew_txt\u00a0\u00bb]<\/p>\n<h2>Atouts majeurs<\/h2>\n<p class=\"red\">DES SP\u00c9CIALISTES SERVICENOW \u00c0 VOS C\u00d4T\u00c9S<\/p>\n<p>Vous travaillez avec une \u00e9quipe senior et op\u00e9rationnelle sp\u00e9cialis\u00e9e dans les services g\u00e9r\u00e9s ServiceNow, la gouvernance et l\u2019optimisation de la plateforme.<br \/>\nNous suivons des normes de qualit\u00e9 strictes et des proc\u00e9dures op\u00e9rationnelles \u00e9prouv\u00e9es afin de garantir la fiabilit\u00e9 et la valeur \u00e0 long terme.<\/p>\n<p><strong>Atouts cl\u00e9s :<\/strong>[\/vc_column_text]<ul id=\"cz_98531\" class=\"cz_98531 cz_stlylish_list clr cust_i\"><li class=\"clr\"><div class=\"cz_sl_icon\"><i class=\"fa fa-check mr8\"><\/i><\/div><div><span>Mod\u00e8le de livraison pilot\u00e9 par des experts<\/span><\/div><\/li><li class=\"clr\"><div class=\"cz_sl_icon\"><i class=\"fa fa-check mr8\"><\/i><\/div><div><span>Op\u00e9rations guid\u00e9es par les bonnes pratiques<\/span><\/div><\/li><li class=\"clr\"><div class=\"cz_sl_icon\"><i class=\"fa fa-check mr8\"><\/i><\/div><div><span>Mod\u00e8les d'engagement flexibles<\/span><\/div><\/li><\/ul>[\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime;]<div id=\"cz_17860\" class=\"cz_17860 cz_image\"><div class=\"\"><div class=\"cz_image_in\"><div class=\"cz_main_image cz_\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"502\" src=\"https:\/\/www.nard-intelligence.net\/wp-content\/uploads\/2026\/03\/Managed-Services.webp\" class=\"attachment-full\" alt=\"Managed-Services\" srcset=\"https:\/\/www.nard-intelligence.net\/wp-content\/uploads\/2026\/03\/Managed-Services.webp 650w, https:\/\/www.nard-intelligence.net\/wp-content\/uploads\/2026\/03\/Managed-Services-300x232.webp 300w, https:\/\/www.nard-intelligence.net\/wp-content\/uploads\/2026\/03\/Managed-Services-600x463.webp 600w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1772794192366{background-color: #181b21 !important;}\u00a0\u00bb el_class=\u00a0\u00bbcta_1&Prime;][vc_column width=\u00a0\u00bb2\/3&Prime;][vc_column_text el_class=\u00a0\u00bbbig_txt\u00a0\u00bb]<\/p>\n<p style=\"margin: 0;\">Vous recherchez un <span class=\"red\">support g\u00e9r\u00e9 ServiceNow continu <\/span>?<\/p>\n<p class=\"desc\">N\u2019h\u00e9sitez pas \u00e0 nous contacter pour plus d\u2019informations<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;]<div id=\"cz_22078\" class=\"cz_22078 cz_2_btn btns custom_link exp_call\"><div class=\"cz_2_btn_sep style1\"><i><span>OR<\/span><\/i><\/div><a class=\"cz_btn btn2\"  href=\"\/contact\"><strong>R\u00e9servez un appel avec un expert<\/strong><\/a><\/div>[\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb el_class=\u00a0\u00bbbg_10&Prime; css=\u00a0\u00bb.vc_custom_1770199772158{padding-bottom: 70px !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2&Prime;][vc_column_text el_class=\u00a0\u00bbnew_txt\u00a0\u00bb] Services Manag\u00e9s ServiceNow Maximisez la valeur de votre plateforme ServiceNow gr\u00e2ce \u00e0<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1876,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yst_prominent_words":[],"class_list":["post-1878","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.nard-intelligence.net\/fr\/wp-json\/wp\/v2\/pages\/1878","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nard-intelligence.net\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nard-intelligence.net\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nard-intelligence.net\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nard-intelligence.net\/fr\/wp-json\/wp\/v2\/comments?post=1878"}],"version-history":[{"count":6,"href":"https:\/\/www.nard-intelligence.net\/fr\/wp-json\/wp\/v2\/pages\/1878\/revisions"}],"predecessor-version":[{"id":2018,"href":"https:\/\/www.nard-intelligence.net\/fr\/wp-json\/wp\/v2\/pages\/1878\/revisions\/2018"}],"up":[{"embeddable":true,"href":"https:\/\/www.nard-intelligence.net\/fr\/wp-json\/wp\/v2\/pages\/1876"}],"wp:attachment":[{"href":"https:\/\/www.nard-intelligence.net\/fr\/wp-json\/wp\/v2\/media?parent=1878"}],"wp:term":[{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/www.nard-intelligence.net\/fr\/wp-json\/wp\/v2\/yst_prominent_words?post=1878"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}